Articles: Sales & Marketing Management Magazine - "Managing Right for the 21st Century" May 2006
In this issue, Stan Martin, CEO and founder of Adroit Consulting, suggests that the key to boosting sales is to spend more time selling. Every hour a sales rep spends on service or tech support is an hour wasted.
"If the title says sales rep, the rep should be out there selling," Martin says.
Sales & Marketing News - "Motivating Channel Partners - Five Actions to Drive Revenue
Performance" September 2005